FREQUENTLY ASKED QUESTIONS

• WHAT IS CAR DETAILING

  Simply put, getting your car detailed means a top-to-bottom thorough cleaning of your vehicle using specialised tools and products. Car detailing involves cleaning and reconditioning the interior and exterior of the car. The aim of this is to make the car look like brand new, as it did when you first drove it out of the shop. Additionally, a detailer can also perform some light cosmetic touch-ups.

• HOW LONG WILL THE EFFECT LAST AND DO I NEED A FOLLOW UP TREATMENT?

  Once a vehicle has been detailed and maintained correctly the results can last 12 months or more, depending on the use of the car. Most clients have their cars detailed yearly as well as carrying out regular maintenance treatments in between to ensure the longevity of the finish.

• WHY SHOULD I DETAIL MY CAR?

  Taking good care of one’s investment will always reap rewards one way or another. A detailed vehicle will be easier to maintain as a slicker paint surface will keep the car cleaner for longer between washes. It will also prevent the vehicle degrading from the elements such as UV rays, air-born contaminants and winter salts.
  The right after care will keep the vehicle in great condition.

• WHAT IS THE DIFFERENCE BETWEEN DETAILING AND A CARWASH?

  Valeting is often just a quick wash and wax, using harsh chemicals, drying blades and poor quality wax offering little protection. Detailing is a very thorough process that only uses the worlds finest and safest products, most of which are very expensive. Another difference is time, our detailers will spend as long as necessary to ensure the job is done to the highest possible standard.

• DO BRAND NEW VEHICLES NEED DETAILING?

  Yes, in fact this is the best time to have your vehicle protected is before it hits the road.

• DO YOU USE ACID OR HARMFUL CHEMICALS?

  No, all of the products and chemicals we use are from the industry’s leading manufacturers and have undergone rigorous testing before being allowed on the open market.
  The products we use are ph controlled detergents and citrus based cleaners combined with fine waxes and polishes, as reflected in the price of our treatments.

• WHAT IS PAINT CORRECTION AND WHAT ARE THE DIFFERENT STAGES?

  Stage 1: Heavy Defect Removal (Cutting/Buffing)
  We start by using either a rotary or dual action polisher. Rotary machines are used to remove heavy defects such as deep scratches and swirl marks. A dual action polisher can be used to remove mild to moderate defects. Each machine is usually paired with a heavy cut foam or wool pad in this step. Usually, we use a heavy cut compound in this step, depending on paint condition.
  We proceed to work a small area, and monitor improvement of paint clarity (commonly known as a test section). Once the desired result is achieved, we proceed to cut the entire vehicle, working one small section at a time. During this step, it is common that the vehicle will get dusty from the “cutting action”. After the cut is complete, the vehicle is washed with the touch-less method, then purged and dried.

  Now is the time to apply any necessary paint touch ups on stone chips etc.

  Stage 2: Paint Refinement
  In this step, the goal is to bring the paint as close to perfection as possible. The more thoroughly this step is performed, the easier the last step will be. This step is usually performed with a dual action polisher paired with a medium cut pad & compound or polish. We work a small section at a time to confirm proper pad and compound selection. Once desired results are achieved on the test section, we continue to refine the rest of the panels. If the vehicle gets dusty during this step, proceed to rewash.

  ​Stage 3: Final Polish or “Jeweling”
  In this final paint correction step, we polish or “jewel” the paint. This is done in order to improve the gloss and clarity of the paint. We use a finishing foam pad with a fine polish, paired with a dual action polisher, working a panel at a time. After the final polish is complete, we then reinspect the paint, ensuring no polishing residue remains. This will result in what is known as your “Last Stage Product” , or LSP for short.